Cancellation Policy

You are only booked when you received a confirmation email. A date or time being available during your inquiry does not guarantee you are booked for the slot. Once all information is received, accepted and confirmed, you will received a booking confirmation email, with all booking details. As we do not own any resort, hotel, Airbnb you may be staying at, we always have to consult any latest property access changes, requirement or restrictions before we can confirm a booking. This may take up to 2 days to confirm or reply to your request so please be patient. All bookings and communications are done through email, we don't call clients to discuss sessions, all communication is preferred in writing as a policy. Only if you have a booking the photographer will contact on location to meet. Please note office hours, we are NOT a 24hr business. Any communication outside of office and holidays will be replied to next business day. This includes website, email and social media communications. If you have a booking that falls morning of next business day, photographer will reach out directly morning of session. For any changes or adjustments to your booking (location, time, contact numbers etc.) please contact by email, once booked photographer works of information on the booking confirmation you provided. ​ Once you are confirmed your booking DOES NOT change unless you send or receive an email stating a change. No need for emails to “Confirm Today, Tomorrow morning, this Evenings booking etc” with the vast amount of daily emails these messages are often ignored. Same day bookings cannot be changed or rescheduled unless you spoke to the photographer, this includes weather related rescheduling. Please click here for full policy and terms: https://www.bahamasvacationphotography.com/terms

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